The General Data Protection Regulation (GDPR) is concerned with the personal information about you that we collect, store, and share. This page details Insight Therapy Centre's GDPR policy.

Personal Information we will Collect.

– Name.
– Gender (or preferred identity).
– Age.
– Date of Birth.
– Relationships & Progeny.
– Occupation.
– Address.
– Telephone/SMS number (plus permission to send SMS & leave voice message).
– Email address.
– Counselling History.
– Medical conditions relevant to counselling.
– Prescribed medication.
– Difficulties.
– Session summary.

How we will store your Personal Information.

Storage Methods.

Paper: written notes (described below).

Smartphone: Insight Therapy Centre will store your contact information in a plain-text note app that backs up to a private drive. This allows Insight Therapy Centre to contact you in case of emergencies, but keeps from revealing this information to other applications (i.e. not using a Contacts app).

Email/SMS/WhatsApp: your email address and correspondence will be stored in Insight Therapy Centre's and its pracitioners email accounts by nature of you contacting us. Your telephone number may be stored a SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (email, Phone's SMS, WhatsApp).

Website: none of your personal information is stored on Insight Therapy Centre's website (no contact form exists on this webiste).

Documents Held.

Paper...
– Contact Sheet
– Contract/Agreement
– Assessment Record
– Brief Session Notes
– GDPR Agreement
– Client Code (linking documents)

Electronic...
– Contact name & telephone
– Email/SMS/WhatsApp.

How Insight Therapy Centre may Process/Share your Personal Information.

Consultation.

I seek a monthly consultation with another therapist qualified in this process. The consultation process is for my practice (rather than seeking instruction on working with you). In order to protect your privacy, my consultant will not know you personally nor professionally. I will refer to you by your first name, and I may refer to you information verbally when it's helpful to my professional processes.

Therapeutic Will.

Your name and contact details will be shared with my Therapeutic Executor. This is so that you will be contacted on the event of my death, should you still be in therapy with me.

Emergencies.

If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team). If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as: whistle-blowing).

Erasing your Information.

When we have finished working together, I will erase electronic copies of your information & correspondence within one month. I will hold onto your written information for up to seven years past the end of our working together. This is so that I have a reference of our work in situations such as you returning to counselling in the future. After this time has passed, I will shred the written information.

Your Rights.
You have the following rights...

– To be informed what information I hold (i.e. this document).
– To see the information I hold about you (free of charge for the initial request).
– To rectify any inaccurate or incomplete personal information.
– To withdraw consent to me using your personal information.
– To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).

NB: A printed copy of this statement will be given to you when we first meet for counselling. If we agree to continue working together, we will both sign the printed copy of this statement to indicate our agreement.